Refund Policy
Last updated: September 29, 2026
We offer a 14-day, no-questions-asked refund on Transfo Pro.
Transfo Max: the first payment and every yearly renewal can be refunded within 14 days. Monthly renewals are not refunded — cancel any time and Max stays active until the end of the month you paid for.
- To request a refund, reply to your Lemon Squeezy order email or use the contact page — include your order number or license key.
- Refunds are processed by Lemon Squeezy, our merchant of record. Your invoice is issued by Lemon Squeezy, and payment disputes, VAT and billing questions are handled through them.
- When a refund is issued, the license key is deactivated and Pro (or Max) features lock in the app.